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February  20, 2017

Emergency Services

For emergency clothing, food or shelter needs, call the following organizations for help or referral (or refer to related categories within this chapter).

American Red Cross 
7202 W. Deschutes Ave., Kennewick WA 99336

Emergency food, clothing and shelter for victims of large scale disasters.


Benton/Franklin Community Action Committee 
710-720 West Court Street, Pasco WA 99301

Prosser Location 
404 6th Street, Prosser WA 99350

Emergency financial assistance for eviction prevention, energy assistance, medical prescription help, utility bills and shelter. Eligibility depends on predefined income levels and available funding.


Benton/Franklin Crisis Response Unit 

Provides emergency mental health services 24 hours daily, seven days a week.


St. Vincent de Paul Society 
1120 West Sylvester Street, Pasco WA 99301

Food bank, clothing bank, financial assistance with utility shut-off notices and eviction notices. Emergency one-time prescription assistance.


Salvation Army 
310 North 4th Avenue, Pasco WA 99301

Emergency assistance when disaster strikes, food bank and emergency shelter. Energy and rental assistance available through the Pasco office.


Tri-City Union Gospel Mission 

Emergency shelters for men, for women families and accepts men with children when there is room. Provides a community food pantry. There are participation requirements for services – contact the mission to find out how to access the shelters and food programs.


Washington Information Network (WIN) 211 – Greater Columbia Region 211   

211 provides information and referral for community resources available throughout Washington.

Information and Referral

Resource Agencies

The following resource agencies promote independence and choice for older persons as well as provide information that is helpful in making decisions that will assist in living a quality life.

Aging & Long Term CareAging & Long Term Care (ALTC) of Benton and Franklin Counties 
3311 West Clearwater, Suite D-100, Kennewick WA 99336

A central resource for information and assistance for adults 60 years of age and over. This agency’s functions include providing information, service referral, assistance in obtaining services, advocacy and screening to determine appropriate referrals or the need for case management. ALTC provides respite care, case management services and family caregiver services to assist seniors and disabled adults to remain as independent as possible.


Benton/Franklin Community Action Committee 
710-720 West Court Street, Pasco WA 99301

Prosser Location 
404 6th Street, Prosser WA 99350

Offers a wide range of services geared towards promoting self-sufficiency and improving the quality of life including but not limited to information and referral, energy assistance, homeless programs, adult literacy, minor home repairs and community jobs.


Department of Social and Health Services (DSHS) – Home and Community Services(HCS) 
509-374-2100 / 800-310-4833

Services to persons unable to perform the tasks of daily living without assistance. To qualify for services, you must meet both the functional and financial criteria determined by Aging and Disability Services. Services include comprehensive assessments; adult protective services; Community Options Program Entry System; The Medically Needy Program; referral to other community services; placement in adult family homes, assisted living facilities and/or skilled nursing facilities.


Washington Information Network (WIN)211 – Greater Columbia Region 211   

Provides information and referral for a wide range of local services, including medical care, assisted living, transportation, housing, volunteering, utility assistance, and much more. Trained, bilingual staff is available.